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Stops + Departure Information

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Tracking Live Buses

About

A journey companion app helping commuters easily travel around Greater Manchester

Project Details

Working with the people of Greater Manchester and Transport for Greater Manchester (TfGM), this project delivered a new app to help users stay informed with live transport departures, plan and track journeys, and purchase tickets. As Principal Designer for Softwire, Beyond Hippodrome’s Ben Wundersitz provided design leadership and collaborated with their cross-functional team, whose expertise in user experience and app development helped create a successful, robust product.

App Store Rating

4.6*

Design Approach

Over more than two years, we worked to build the trust of tram and bus travellers — gradually releasing new features, improving functionality, and enhancing actionable analytics. We engaged with hundreds of users throughout development to refine every aspect of the experience, ensuring it delivered a simple, rewarding connection.

Plan

Journey + Tracking

Journey Planning Searches Per Month

2.2m

The Results

An end-to-end journey-planning tool supporting all transport types, disruptions, and accessibility needs - designed to make travel simpler, faster, and more inclusive.

Retail

Tickets + Wallet

Entitlements

Concessions + Passes